Legal
Privacy Policy
Last updated: September 16, 2026
PJM Web Design LLC("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit pjmwebdesign.com, contact us, or use our client portal and related services.
1. Information We Collect
We may collect information you provide directly when you contact us, request a quote, use our website chat widget, or use our client portal, including your name, email address, phone number, business name, and message content.
Our website contact form collects your name, email address, and message only. Phone numbers and SMS opt-in consent are collected through our chat widget.
If you make a payment through our services, payment details are processed by Stripe. We do not store full credit card numbers on our servers.
We may also collect technical information such as IP address, browser type, device information, and pages visited when you use our website, including through analytics tools.
2. How We Use Your Information
We use the information we collect to respond to inquiries, provide web design and related services, manage client accounts and subscriptions, process payments, improve our website, and communicate with you about projects or support, including by email, phone, chat, and SMS when you have opted in.
We do not sell your personal information to third parties.
3. SMS, Chat, and Mobile Information
If you start a conversation through our website chat widget and provide a mobile number, we may use that number to text you about your inquiry, appointments, project updates, and related service communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages.
We may use analytics services (such as Vercel Analytics or similar tools) to collect aggregated usage data. You can control cookies through your browser settings.
5. Third-Party Services
We use trusted third-party providers to operate our business, including payment processing (Stripe), email delivery, hosting, authentication, analytics, and our website chat widget (LeadConnector / HighLevel), which may process chat and SMS-related information in order to deliver those communications.
These providers process data only as needed to perform their services for us and are subject to their own privacy policies.
6. Data Retention and Security
We retain personal information only as long as needed for the purposes described in this policy, including legal, accounting, or client-service requirements.
We take reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information.
To exercise these rights, opt out of SMS, or ask questions about your data, contact us at the email or phone number below.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of our website after changes means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
PJM Web Design LLC
79 Rexmere Ave, Farmingville, NY 11738
Email: peter@pjmwebdesign.com
Phone: +1 (631) 605-5660